1 · We receive your brief
The form lands in our CRM and a human account manager reads it. If we need anything else to quote properly, we email you first with specific questions.
Group size, tentative date and format. A real person on our team reads every brief and replies with closed proposal, game dossier and real availability. If you'd rather, we can set up a call or meeting.
Every brief is read by a real person on the team. We reply with a custom proposal and, if you'd rather, we set up a quick call or meeting so you can tell us more about your event. No chatbots, no call-centre, no escalations.
The form lands in our CRM and a human account manager reads it. If we need anything else to quote properly, we email you first with specific questions.
With game dossier, group-size options and closed price ex. VAT. Real availability checked with the cast before sending. If you want to discuss it on a call or meeting, we coordinate.
You accept the proposal, we adjust details if needed and reserve the date after a first deposit by bank transfer. Balance paid in a second transfer days before the event (100 % upfront).
On the day we arrive 30 min early with all props, cast and the game app. You only need to tell the team it's about to start.